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The Leverage Business Hotel - Bandar Baru Mergong, Alor Setar
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Key details
About the Hotel
12, Jalan Lengkok Sari, Taman Bandar Baru Mergong,
Alor Setar,
Malaysia,
05150,
Kedah
The Leverage Business Hotel - Bandar Baru Mergong is a 3-star hotel designed for business and leisure travelers alike, featuring a restaurant that serves local dishes. This Alor Setar hotel is conveniently located 10 minutes from Kuala Kedah Jetty and 5 minutes from the Semambu Industrial Area.
Rooms & Amenities
The Leverage Business Hotel - Bandar Baru Mergong offers 88 air-conditioned accommodations with wooden flooring, equipped with flat-screen TVs, electric kettles, and en suite bathrooms featuring rain showers. Certain rooms include a seating area for relaxation.
Dining & Nearby Options
Dining options include an on-site restaurant that serves local dishes. Guests can also easily access nearby restaurants such as those in Kedah Royal Museum and AEON Big Alor Setar, located just 1 miles away.
Services & Local Area
Business facilities include a 24-hour front desk and free WiFi throughout the property. For leisure, cultural attractions such as the Kedah State Art Gallery, Menara Alor Star, and the Big Clock Building are within 2 miles.
Transportation & Landmarks
The Leverage Business Hotel features proximity to several transportation options, including bus stations like Terminal 2 Ekspres, which is a 27-minute walk. This facilitates movement to and from local landmarks and enhances accessibility for guests.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Comfortable Pillows!
“The pillows in our room were incredibly fluffy, making it easy to get a good night's sleep.” view full review
Spotless Clean!
“The cleanliness of the bathroom was impressive, providing a welcoming space for relaxation after a long day.” view full review
Variety of Choices
“The new restaurants opened nearby offered a fantastic selection of cuisines, perfect for satisfying late-night cravings.” view full review
Convenient Amenities
“Having a 7-Eleven and a grocery store right underneath the hotel made it incredibly convenient to grab essentials at any time.” view full review
General
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Lift
Guest Parking
Electric kettle
Services
Room service
Business
Business centre
Meeting/ Banquet facilities
Room features
Air conditioning
Mini-bar
Sitting area
Tea and coffee facilities
Ironing facilities
Self-catering
Electric kettle
Media
Flat-screen TV
Room decor
Parquet floor
Show more
Location
12, Jalan Lengkok Sari, Taman Bandar Baru Mergong,
Alor Setar,
Malaysia,
05150,
Kedah
Map view
12, Jalan Lengkok Sari, Taman Bandar Baru Mergong,
Alor Setar,
Malaysia,
05150,
Kedah
City landmarks
Darul Aman Highway
Menara Alor Star
3.0
km
Mosque
Zahir Mosque
3.0
km
Tanah Perkuburan Islam Kampung Mempelam
610 m
Mosque
Masjid Ubudiyyah
710 m
Tesco Mall Mergong
990 m
Museum
Rumah Merdeka
2.3
km
Lot 99 Lebuhraya Darul Aman
Alor Setar Tower
3.0
km
Museum
Rumah Kelahiran Mahathir
3.2
km
Mosque
Masjid Kampung Gunung Sali
1.3
km
Tzu Chi
1.3
km
Museum
Kedah State Museum
3.1
km
Taman Persisiran Jeragan
1.8
km
Tapak Penjaja Jalan Tunku Abdul Rahman Putra
1.8
km
Masjid Kampung Berjaya
1.9
km
Pasar Kampung Berjaya
2.0
km
Mosque
Masjid Ar-Rahmah
2.1
km
Store
AEON Big Alor Setar
2.1
km
Padang Court
Balai Nobat
3.1
km
Gallery
Kedah State Art Gallery
3.1
km
Persatuan Buddhist Kedah
2.3
km
Mosque
Masjid al ihsan Seberang perak
2.3
km
Masjid Al-Ihsan
2.3
km
Surau Taman Selera Mergong
2.4
km
Surau Taman Setia
2.6
km
Sentosa Plaza
2.7
km
Market
Pasar Telok Wanjah
2.7
km
Jalan Tengku Habsah
Wat Nikrodharam
3.5
km
Nearby
Mosque
Surau TMJ 2
330 m
Surau
380 m
Restaurants
Iman Koteow
1.2
km
Lebuhraya Sultanah Bahiyah
Reviews and Ratings
Feedback from previous guests about their experience.
62%
liked the hotel and would stay again
6.2/10
Nice
Rooms
6.2
Location
8.8
Service
5.6
Dining
5.0
Guest reviews
6.2/10
based on 6 reviews
8.0
8.0/10 based on 1346 reviews
Barry
United States,
October
2024
6.0/10
I had a mixed experience at the hotel. The location is fantastic, with convenience stores nearby, making it easy to grab snacks or shop. However, I found the rooms quite small and not as clean as I expected, with some dust and peeling paint. The service was friendly but could have been more welcoming. Overall, while it’s a good place for its location, the room quality was a letdown.
Rooms
5.0
The rooms were extremely small for two guests and a bit run-down, with dust and sticky floors. The peeling paint and cracks in the wall were not ideal.
Service
6.0
The staff was polite and accommodating to my request for a room near the elevator, but the overall welcome was lacking, and I felt some communication could improve.
Location
9.0
The hotel's location is really strategic, with a 7-Eleven downstairs and a Tesco across the street, making it easy to find food and shopping.
Dining
5.0
Breakfast was included, but the experience was not great. The staff at the dining area were not particularly friendly, which put a damper on the meal.
Facilities
6.0
Facilities were basic and didn't offer much beyond the essentials, which is understandable given the price.
Jason
United States,
August
2024
7.0/10
I had a decent stay at this hotel, which offered comfortable and clean rooms for a great value under RM60. The staff was generally polite and cheerful, though I had an unpleasant experience when they called me late at night to settle my bill. The location is quite convenient, with plenty of nearby food stalls and shops, making it easy to grab a meal. However, the dining experience was a bit disappointing due to the lack of friendliness from the staff at breakfast.
Rooms
9.0
The rooms were very comfortable, clean, and equipped with quality beds, decent amenities, and good Wi-Fi.
Service
7.0
Most of the staff were polite and helpful, but I had an inconsiderate experience when I was disturbed at 1:40 AM to settle my bill.
Location
8.0
The hotel is conveniently located near Tesco and various food stalls, making it easy to find meals.
Dining
5.0
The breakfast experience was lackluster, partly due to a non-friendly receptionist and a distracted staff.
Facilities
6.0
The hotel had decent facilities, but there wasn't anything particularly standout.
Nick
United States,
June
2024
6.6/10
I had a bit of a mixed experience at this hotel. While the rooms offered great value for money with in-room jacuzzis and were spacious, they lacked windows which made them feel some what closed in. The service unfortunately left a lot to be desired, as the staff didn’t seem very hospitable. However, the location was a definite plus, being close to a 7-Eleven and Tesco for convenience. Overall, it's a decent stay if you prioritize price and location over service.
Rooms
7.0
The rooms were quite spacious and equipped with a nice in-room jacuzzi, which I really appreciated. However, having no windows made it a bit difficult to move around comfortably, especially for two people.
Service
5.0
Service was not the best. It felt like the staff lacked the true essence of hospitality and didn't make much effort to be friendly or helpful.
Location
9.0
The location is very convenient, with a 7-Eleven downstairs and Tesco right across the street, making last-minute shopping easy.
Dining
Facilities
6.0
The amenities were decent but could use some improvement, especially with more focus on customer interaction.
John
United States,
June
2024
5.0/10
I had a mixed experience at this hotel. On the positive side, the location is really convenient with easy access to shops and restaurants. However, the rooms were quite run down, which was disappointing. The service was a bit inconsiderate at times, especially with late-night disturbances. Overall, it has potential but needs improvement in several areas.
Rooms
5.0
The rooms were quite tiny and felt a bit run down, with peeling paint, a hole in the curtain, and tears in the bed skirting. It's not the most ideal experience for a comfortable stay.
Service
5.0
While the staff was accommodating in some respects, I experienced a very inconsiderate phone call at 1:40 AM requesting payment, which was quite disruptive. Overall, the service could improve significantly.
Location
9.0
The hotel is in a strategic location, right next to a 7-Eleven and across from Tesco. It’s also conveniently close to local food stalls and restaurants, making it easy to explore the area.
Dining
5.0
The dining experience left much to be desired. The choices were limited and not appealing, and the staff didn't seem overly concerned about customer satisfaction.
Facilities
5.0
The facilities were basic and in need of maintenance. There was nothing extraordinary that stood out during my stay.
Ross
United States,
June
2024
6.8/10
I had a good stay at the hotel. The location is super convenient, with a supermarket nearby making it easy to find food, especially at night. The rooms were modern and quite comfortable, though I wasn't thrilled about being given a heavily smoked room. The service was a bit of a mixed bag; while they attended to my complaints, I found their late-night call regarding the bill quite inconsiderate. Overall, it was decent value for money, but there are areas that could use improvement.
Rooms
7.0
The rooms were modern and comfortable, but I was disappointed that I received a heavily smoked room instead of a non-smoking option.
Service
6.0
The staff was generally nice and attended to my complaint promptly, but receiving a call at 1:40 AM asking for the bill payment disrupted my sleep.
Location
9.0
The hotel is in a great location, right next to Tesco and close to a bus terminal, making it very convenient for food and other amenities.
Dining
5.0
Dining options were limited, and when I came for breakfast, the reception staff didn't seem friendly.
Facilities
7.0
Facilities were adequate, but nothing stood out as exceptional during my stay.